At Grasstec Group we strive to provide a smooth and efficient delivery process for all our customers.
Shipping Costs and Timelines
| Destination | Delivery Rate | Timeline |
|
Ireland (orders over €150+ VAT) | Free Delivery | 1-2 business days |
|
Ireland (orders under €150+ VAT) | €6.50 | 1-2 business days |
|
United Kingdom (Orders over £150+ VAT) *No customs charges apply as shipping is from Northern Ireland | Free Delivery | 3-5 business days |
|
United Kingdom
*No customs charges apply as shipping is from Northern Ireland | £6.53 | 3-5 business days |
|
Europe (Germany, France, Spain, Italy, Portugal) | €26
| 3-5 business days |
|
Orders over 25 kg to all locations | Dependant on location, size & weight | 3-5 business days |
|
Shipping Methods
- Ireland: An Post and DPD
- United Kingdom: DPD and DHL
- Mainland Europe: DPD and DHL
Customs and Duties
For UK orders, shipped from the UK, customers are not subject to additional duties.
Returns Policy
We adhere to the Consumer Protection Act for all returns. Please refer to our Returns Policy for more details.
Restricted Items
Our dairy hygiene range is available for delivery in Ireland only.
Order Tracking
Tracking information is provided for all orders, allowing you to monitor your delivery's progress from our warehouse to your doorstep.
We aim to ensure a smooth and seamless shopping experience for all our customers. If you have any further questions or inquiries regarding our delivery services, please don't hesitate to contact our customer support team.
Thank you for choosing Grasstec Group for your agricultural needs!
Click & Collect
We offer a convenient click and collect service at two locations. Please choose your preferred collection point during checkout:
Option 1: Location: Grasstec HQ, One Creamery Square, Newtownshandrum, Charleville, Co. Cork, Ireland. P56C923
Option 2: Location: Vantage Ireland, Unit 4, Melbourne Business Park, Model Farm Road, Co. Cork, Ireland. T12 DT82
Once your order is ready for collection, we will notify you promptly.
Thank you for choosing Grasstec Group. We appreciate your business and are committed to delivering your orders efficiently and reliably. If you have any questions or need further assistance, please do not hesitate to contact us.